1. Introduction
Welcome to ClinicTruyens.be. We value your privacy and process your personal data in accordance with Belgian privacy legislation and the General Data Protection Regulation (GDPR). This privacy policy outlines which data we collect, why we collect it, and how we protect it.
2. What Personal Data Do We Collect?
We may collect and process the following types of personal data:
Identification data: such as your name, telephone number, and email address.
Health data: only when you voluntarily provide this information when making an appointment or during a consultation.
Technical data: such as IP address, browser type, and pages visited (via cookies and analytics).
Account data: if you create a user account (username and password).
3. Purposes of Data Processing
We process your data solely for legitimate purposes:
Appointment management: to schedule and confirm appointments.
Medical follow-up: to provide accurate and appropriate treatment.
Communication: for administrative or medical correspondence.
Marketing.
4. How Do We Protect Your Data?
Your data is secured through appropriate technical and organizational measures, including encryption, secure connections (SSL), and restricted access for authorized personnel only.
5. Data Sharing
We only share your data with third parties when necessary for the provision of our services (e.g. medical software providers) or when required by law.
6. Your Rights
You have the right to:
Access your personal data
Rectify or delete your data
Restrict data processing
Object to data processing
Data portability
Withdraw your consent
